Security

Overview

Your data is in safe hands. We continuously monitor and improve our security measures to ensure your business data remains protected at all times — so you can focus on growing your business while we take care of your security.

1Our security program

Mijra takes a risk-based approach to information security management. We maintain a comprehensive security program aligned with international standards and industry best practices. Our framework is built on the defense-in-depth principle, incorporating administrative, technical and physical security controls for a layered approach to protecting customer data.

2Controls & measures

We apply technical and organizational measures appropriate to the risk, including:

• Encryption of data in transit and at rest;
• Access controls and authentication mechanisms;
• Regular security testing, monitoring and recurring code-scan audits;
• Incident response and breach notification procedures;
• Regular backups and disaster recovery / business continuity plans;
• Employee training, confidentiality agreements and mobile device management.

3Trust Center resources

Our Trust Center provides documentation and certifications covering our security and compliance posture, including:

• ISO 27001 Certificate · SOC 2 Type II compliance
• Vulnerability Assessment Report · Penetration Test Report
• GDPR Compliance Statement · Data Processing Agreement · Data Retention Compliance
• AWS Compliance Report · Digital Ocean Infrastructure · Infrastructure Hardening
• Access Control Policy · Acceptable Use Policy · Vendor Control Policy · API Security Best Practices
• Business Continuity Plan · Incident Response Policy · Mobile Device Management · Virtual Private Network
• EU/Egypt Privacy Hosting

4Reporting a vulnerability

5Contact our security team

For security questions, a completed security questionnaire, or to access the Trust Center offline, contact our security team at [email protected].